I received this story as a comment, but it was powerful enough that I wanted to bring it to the top. This story was submitted anonymously–whoever you are, thank you for taking the time to tell us what’s right at KSB.
It is not often we find ourselves in the position of the patient, when we work for a hospital. On rare occasions when this happens it is an extremely humbling experience. I had this happen to me recently while on the job and was extremely grateful for the wonderful staff that is here.I was sent to the ER with chest pains and nausea. I was scared and the house super Sharon Ditzler was able to access that I needed to go to the ER very quickly talking to me on the phone.I was met by the ER clerk, Tracy with paper work ready… who had the door open and ready for me to enter and the RN Karli ready to take me to an open bed.
I was immediately attended to by a very warm and gracious Dr. Pultorak. The doctor took her time in explaining everything that was happening to me and why. I felt extremely informed and grateful. Karli the RN was quickly able to insert a needle in my arm for a dye test with no trouble as I was shaking profusely.
My family was called and everyone was very gracious to them as well.
I was given an x-ray and taken immediately for a CT Scan by Lacy Renner who had to come in very late at night and she was pleasant and kind as well. I had an EKG done several times by a terrific tech named Laura. There were others I am forgetting I am sure who covered me gently with warm blankets and went out of their way to be courteous. Tracy the ER clerk let my family know that my position was covered where I had to leave in the middle of the night so that I would not worry about that. This was an extra special thing for her to do. This was all done after midnight on a Friday night. I was just another patient to them and I was never so proud to work for KSB as I was that night.
I had Karli the RN speak with my sister about prayer as we were so nervous and I realized God chooses sometimes ordinary work nights to do extraordinary feats because these are not people who try to steal God’s Glory, they enhance it because they know He works through them….I thank all those people for doing God’s work so generously one typical night! KSB rocks! We are lucky to have such a wonderful hospital!