A Pop Quiz

ksbpulseUncategorized21 Comments

How many of you felt a chill up and down your spine when you opened this post to see you have a pop quiz awaiting your attention?  If you’re like me, the notion of taking a test today is more than a bit intimidating… those days are far behind me. 

I believe strongly in life-long learning, just don’t make me prove it!

The question I have for you is a simple one:

Please comment with three things KSB Hospital does well and should continue doing.

There you have it.  That wasn’t so bad, was it?  Here’s the bribe… if we get over 20 comments a name will be drawn at random and receive a gift.

Let me hear from you, and watch The Pulse for more questions coming soon.

-Dave

21 Comments on “A Pop Quiz”

  1. 1. Promotes customer service as the backbone of what we do.
    2. Sets a higher bar for service each year.
    3. Acknowledges and congratulates extra effort.

  2. 1.Fosters a great work culture

    2.Effectively communicates at all levels

    3.Strives to stay abreast of what is current in the healthcare industry: including; equipment, policies and best practices.

  3. 1. Recognizes everyone, from the CEO down, for excellence in the workplace, both within the hospital and out into the community.

    2. Treats everyone like family. This includes staff, patients, and visitors.

    3. Takes a strong role in the community, to make this area a great one to live in, both through programs designed to inform and help community members, and through sponsorships and donations to those in need throughout the area.

  4. 1. Provide a family-like work atmosphere.
    2. Provide excellent patient care.
    3. Promote community involvement.

  5. 1. Honesty and openness with all employees

    2. Dedication and commitment to members of the community

    3. Raises standards for all aspects of healthcare in our Hospital and throughout the area

  6. 1. Exhibits excellence in patient care and satisfaction.
    2. Promotes and maintains a positive and welcoming atmosphere.
    3. Recognizes strong work ethic.

  7. 1.I Love coming to work, It is like going to my second home.
    2. We are always striving to make ourselves better because we work for such a wonderful place.
    3.Open to suggestions and comments from everyone.

  8. 1)Extends exceptional care to all who walk through our doors.

    2)Treats all employees fairly and as a family.

    3)Promotes from within acknowledging employees that have achieved great accomplishments throughout their career at KSB.

  9. 1. Internal community management via this blog.
    2. Multiple ways to recognize success (Thank Yous, Star Cards, MVP, EoQ).
    3. Transparency from senior management.

  10. 1.Strives for great patient satisfaction. 2.Strives to increase medical services in all areas. 3.Recognizes staff with positive feedback.

  11. 1. Promotes GROWTH, not only in
    the healthcare industry, but
    personal as well.

    2. Great INNOVATOR of services

    3. RESPECT ~ KSB shows
    respect not only to its
    employees, but to its
    competition as well.

  12. 1. Friendly & caring environment for our employees, patients and visitors.
    2. Works as a team & gets the right people involved to implement new things or when improvement is needed.
    3. Even though we are the largest private employer in Lee County, we don't have the "big corporate" feel. It's nice that we can keep the "family" atmosphere at work.

  13. 1. Pulls together in as a family to help out employees going through hard times.

    2. Recognizes hard work in each employee.

    3. Listens to every employee.

  14. 1.KSB has the largest percentage of people who excel in professional profiency, and pride in their work.
    2. Our staff will pick up the "torch" and run with it, even during the most challenging situations.
    3. KSB still recognizes individual achivements and is a rewarding place to work.

  15. 1. Everyone is like one big family, not only employees but patients and vistors as well.

    2. Communication

    3. Not afraid of change to stay at the top of the game and continue the best patient care.

  16. 1. Customer Service
    2. Leader in the Community
    3. Moving beyond the expectations of patients, visitors, and fellow employees

  17. 1. Supports the community
    2. Makes patient's family and visitors feel welcolm and not that they are "in the way"
    3. Supports primary and specialty physicians equally and encourages us to all work together.

  18. 1. Patient Satisfaction and comfort – KSB employees work hard to decrease anxiety in all patients.
    2. Employee Satisfaction – As others have commented on – the family atmosphere and the ability to work together is superb.
    3. Growth – in all ways – facility, personell, education, etc.

  19. 1.Supports and is involved in our community.
    2. Strives for excellent patient care.
    3. Acknowledges staff and is supportive of the great staff we have !

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