Q&A: Linda Clemen, CNO

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Linda Clemen and the nursing division directors compiled answers to your questions in another edition of Employee Meeting Q&A. Check out their responses below.

– Dave

Would you ever consider opening Peds for employees kids that are sick so they can come to work?
Several years ago Pediatrics provided a service called Kid Kare for employees and the community which allowed parents to bring sick children to be cared for by the nurses in the unit. We encountered several issues, including sick children who were frightened to leave their parents, difficulty managing time with both patients and employees’ children on the floor, and inability to predict when capacity or contagious illnesses would prevent us from watching children for the day. These issues made it difficult to ensure the positive family experience this service was set out to provide; so we ended the program.

Why can’t Med/Surg have a break room?
Since the Hospitalist now have a place for their daily Interdisciplinary Team Meeting, employees may now use the report room for a break room.

What was the reason and what are the benefits from eliminating the holding area for surgery?
The decision to eliminate the Holding Area with the new construction was made after focusing on our goals and investigation of current practice and design. Our goal was to streamline the surgical experience for our patients by reducing the number of transfers, increasing consistency, consolidating patient information, and most importantly, reducing patient anxiety by enabling our patients to remain with their loved ones as long as possible. This change brought about new issues for staff and we are working each day to improve and refine the process.

One Comment on “Q&A: Linda Clemen, CNO”

  1. The "most importantly" aspect doesn't seem all entirely that important when only one loved one is able to be with them and if you have children forget it because they can not go with their parents at all. Sometimes people need more than 1 "rock" to be with them. That doesn't mean let the whole extended family come back with them but don't make an anxious patient on the day of surgery choose between their parents, spouse, or children (adult or young). We keep hearing that the change was all for the good of the patient but as a former patient, the change isn't as nice as everyone talks it up. Not only do you only have one family with you but you can also hear everything that pretty much the whole hall is saying. Curtains are for changing behind not talking behind.

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