Administrative Staff held a Recognition Luncheon Monday in the Private Dining Room for two groups of employees: the top 10 employees named by patients in satisfaction surveys over the past year, and the panel of employees who served on the Accountability Task Force.
Talking to folks in this group was a big reminder of what makes KSB Hospital such a special place. When we asked them why they went above and beyond so often, we heard things like, “My parents raised me to always go the extra mile” and “Taking care of patients is the reason I got into this field to begin with.”
That’s a perfect connection to our Mission. We’re not here just to give medication, write a report, fluff a pillow, or perform a procedure. We’re here to help people lead happy, healthy lives. And that means doing whatever it takes to ensure our patients receive the best care possible.
1. What do you consistently do that drives patients to specifically remember how you changed their experience at KSB Hospital?
3. What is it about your performance that caused Suzanne to choose you from a list of 1000+ employees to participate on her task force?