Begin with a story

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I am challenging all KSB leaders to begin every meeting with a patient story.  The purpose is to remind all of us why we are here:  to serve the needs of the patients and families that entrust us with their care.

The story does not have to be life-saving, although some are.  The story can be repeating an act that seemed small to the giver, but had a lasting impact on the receiver.

Something as simple as walking a patient to their destination, or sitting for a few minutes with a family member of a patient undergoing a procedure.

Miracles happen every day at KSB Hospital.  Let’s keep in mind our mission and the reason we do what we do.

The mission of Katherine Shaw Bethea Hospital is to restore, maintain and enhance health by providing superior care now and in the future.

Dave

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