On my final day of gratitude on The Pulse, I reach out to KSB Hospital’s Leadership Team. It is simply a collection of the best in the business. I go to war with these people every day, and there isn’t a finer group of winner’s on the planet. Thanks for playing along this week, and Merry Christmas from all of us at KSB Hospital!
Earlier this week I shared how grateful I am for the KSB Family. Today, my gratitude goes to those of you that choose KSB Hospital to improve your health. Our patients are the reason we exist. I share with you a letter I received just this week from a patient (with her permission) that does a better job than I could ever dream of doing in describing how grateful our patients are for KSB.
As we move towards the end of 2017, it seems like a great time to pause and give thought to gratitude. For me, it’s easy. I am grateful for the KSB Family, the men and women that serve our patients and their families. We are there when you need us most. What are you grateful for? Between now and December 31, send me your thoughts. I’ll pick out the best and post them here. There might even be a present from Santa for the best comment!
As we race towards the middle of December my thoughts turn to the gratitude I have for the men and women of KSB that spend time with our patients during the holiday season. Hospitals are a 24/7 business, and that means time away from family and loved ones for our team members. We know that comes with the territory of working in health care. Injury and illness take no holidays. Thanks for all you do for our patients and their families, especially during the upcoming holiday season. Miracles happen every day at KSB Hospital. If you get the chance, give … Read More
Our community suffered a horrific farm accident this week. This follows far too closely on the heels of a house fire that claimed the lives of a family in late October. Rural hospitals play a special role in tragedies. KSB Hospital’s team of professionals jump into action when a crisis hits, preparing as soon as news is heard of an event. We train on a regular basis to be prepared to handle whatever comes our way, and when tragedy strikes we are ready to provide care. The worse feeling is when we find out the injuries were simply too extreme … Read More
KSB Hospital kicked off the holiday season with the lighting of the Christmas Tree on the front lawn of the hospital, with a special assist from the Dixon Dukes football team. Special thanks to KSB’s very own Dr. Mustapha for the beautiful picture. My granddaughter, Klara (sporting her pink coat), is pretty cute too. Walking through the streets of Dixon Friday evening, one couldn’t help but notice the smiles and laughter. KSB’s Pediatric Department filled The Lovett Center with games and treats for the children. It takes a small army to pull off such a special evening. The following night … Read More
Every three months I have the chance to get together with KSB Employees for eight 30-minutes sessions we call Employee Forums. These are gatherings that focus on one key topic, followed by a Question & Answer opportunity. This week the topic is Patient First. No kidding. You mean a hospital has to be reminded that we exist to care for our patients? Exactly. The purpose of the discussion is to put on the “patient goggles” and see things as our patients and their families see KSB. I will be involving KSB employees in an interactive, fun exercise. I can’t wait … Read More
No one likes to pay bills. In KSB’s continuing efforts to focus on the Patient First, a drive up has been added to make that process just a bit easier. Effective immediately, bills can be paid by exiting off the southbound lane of Galena Avenue at the alley entrance. The Lovett Center now has a patient accounts representative at the drive up window during normal business hours. Look for additional service offerings at The Lovett Center soon!