Thanks Guys!

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I want to thank the Plant Operations Team for being here at all hours of the day and night to make sure our journey in and out of our buildings is a little bit easier. Believe me guys, we don’t ever take for granted those clean streets and sidewalks on our campus.  Thanks for all you do. Feel free to use the comment button to send a message to our crew. -Dave

Q&A: Cell Phones

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Cell phones  Many questions, comments, and suggestions regarding employee cell phone use were posted to The Pulse.  Darryl addressed this issue during the employee meetings, and further information is available now for your reference. Above all, employee cell phone use should be governed by common sense.  We all know that ringing cell phones, personal conversations, text-messaging or game-playing on a cell phone is distracting to patients, visitors, and fellow employees.  We also know that cell phones are a part of modern life, and that messages and phone calls can be important.  When you’re expecting an emergency or time-sensitive call or … Read More

Q&A: Parking

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This is the first in a series of posts that will provide answers to the questions you asked during the Employee Meetings and prior to the meetings in this post on The Pulse. Parking As the map shows, the River Street Lot and the Elks Lot are completely open to employees on a first-come, first-served basis.  There are no longer any assigned spaces in these lots.  Both levels of the main parking deck have four single rows starting at Second Street and going north, as well as the single row facing Crawford Avenue, and some partial rows near Dixon Avenue … Read More

You Had Questions…We Have Answers

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On November 18, I posted a request for Employee Meeting questions. You sent me 37 questions and the post was viewed 1,260 times. As I mentioned at the meetings, there have been over 15,000 visits to www.ksbpulse.com since its August launch.   Now it’s my turn. Over the next several weeks I will be responding to your questions with the assistance of some guest bloggers: members of our Administrative Team will be answering your questions. Here’s what you will be hearing about: Parking Cell Phones Cafeteria & Meals Paychecks & PDL Other Topics One of the hottest questions that came … Read More

We’re Taking Action

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I wanted to share just how important your comments on The Pulse can be.  Early Friday morning,  two comments were posted regarding safety issues near the entry to the lower level of the parking deck.  The two comments raised important issues about the location of the parking attendant booth and visibility problems for cars exiting the deck. By noon, Plant Operations staff had addressed both concerns. The booth has been moved back several feet, and is now snug against the concrete structure.  This new location, pictured here, will help free up space in the entry and allow more room for … Read More

UPDATED x2: Darryl Vandervort Announces Retirement

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As you’ve probably seen on The OC or heard from a co-worker, Darryl Vandervort announced this morning that he’ll retire as President and CEO of KSB Hospital on April 1, 2011. This news will soon hit the local newspapers and radio stations, but we made a special point to announce it inside the organization first. The first news broke at 5 AM with a story on The OC. At 6 AM, a mass email was sent to all employees. By 7 AM, posters were located at each time clock pointing you to check out the news on The OC. And … Read More

Showing We Care

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I received this note from a friend on Thanksgiving Day. Thanks to all of you for showing your professionalism and compassion for our patients and their families. – Dave I’ve been meaning to send you a note for over a week now. I thought this Thanksgiving Day would be appropriate to finally get it off. As you may know, my grandpa passed away last week after trying to recover from his hip replacement. The care and compassion shown by your nursing staff and professional staff during this time was more than I could have ever asked for. From the ER, … Read More

Looking Forward to the Employee Meetings

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The Annual Employee meetings are beginning on December 8th.  Your Administrative team is working hard to prepare a meaningful, informative event. Here’s where you come in.  I want you to tell me what you want to know.  Is there something you always wanted to ask but never have?  Are you confused about something going on in the organization, or the direction we are headed?  If you have a question about something it is very likely that others do as well. Use the Comment button below and send me a question.  Darryl has a Q  & A session during the meetings, … Read More

Thank You From a New Grandmother

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I saw this thank you note from a patient’s grandmother and I wanted to share it with everyone.  Kindness not only builds patient satisfaction, it improves local quality of life too! – Dave Dr. Alfaris, We can’t thank you enough for all you have done for my daughter and grandson.  You are the kindest doctor I have ever met! We hope in the future you decide to stay in our area.  If you do, we know we will all be blessed. Thank you again!

A Nurse’s Story

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The following is a story distributed by The Studer Group and passed along to me by Sandy Thompson.  It’s a great reminder of the impact healthcare providers have on patients’ lives. – Dave  A Nurse’s Story… Day 127 Each of our patients has a story to tell. One of our team’s chronic debilitating rheumatoid arthritis patients has an incredible story. She touches all who see her, including me. Our nursing staff would see this patient each week. Every time we saw her, she was either in her bed or in her electric wheel chair. She suffers from a severe hand … Read More