Changes and Challenges in healthcare today and how KSB is working to maintain its commitment to quality… by KSB Quality Director Mary Ann Green

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Patients come to KSB Hospital to feel better. Quality is assumed. As the new Director of Quality/Medical Staff at KSB Hospital, it is my job to make sure that assumption is correct. As a newcomer to this community, I am so happy to have found a very compassionate, quality-driven organization that focuses on its journey to becoming a Top 100 hospital in the country.  It is refreshing and exciting to witness the commitment of KSB to be a leader in healthcare services and a leader in quality healthcare results, as challenging as it can be. One challenge in healthcare is … Read More

Improving care to ICU patients – by Professional Development Group Member Becca Demmer, R.N.

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Early next year, our ICU will launch an exciting new program to enhance patient care. The eICU program, which is a partnership with OSF, will incorporate telemedicine into our bedside care. Three of our ICU rooms will have cameras and TVs that dedicated to eICU. KSB staff will be able to see and talk to an intensivist physician on the TV, and the physician will be able to see what is being done as it is happening. This technology will be especially useful in emergency situations. The eICU service will be available from 7 p.m. to 7 a.m. Monday through … Read More

Welcome to KSB – By Professional Development Group Member Alicia Carlson

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Ever wonder why the friendly faces at Check-In are ALWAYS asking the same monotonous questions and ALWAYS seem to want yet ANOTHER copy of those pesky insurance cards? There is a valid explanation to this tedious rigmarole. A proper Check-In is a crucial component to the success of the billing process. In this day and age, information can change in a heartbeat. In the Patient Access department, we take a proactive approach to staying ahead of the game in keeping with the most up-to-date information. No two accounts are the same, and there is no cookie-cutter way to check in … Read More

Can young physicians receive top-notch family medicine specialty training in a rural environment?

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  “Can young physicians receive top-notch family medicine specialty training in a rural environment?” “Will these young physicians choose to work in a rural environment after graduation?” More than a dozen years ago, KSB Hospital and the University of Illinois College of Medicine-Rockford (UICOM-R) answered both of these questions with a tentative “Yes.” The resulting collaboration gave birth to the Dixon Rural Training Track in Family Medicine (Dixon RTT). In the intervening years, sixteen freshly-minted family physicians have moved successfully from the Dixon RTT into the workforce as board-certified family medicine physicians with a U of I residency certificate. This … Read More

Putting my John Hancock on a new beginning

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There are numerous parts of my job as President and CEO of KSB Hospital that are very cool. Few are as off-the-charts fun as signing the birth certificate of newborn babies whose mom has chosen us as the place to begin a new life for her son or daughter. Historically, the birth certificates at KSB received a stamp with the CEO’s name. That didn’t feel right to me. Now, I sit at my desk and sign my name to the welcome mat for a brand new baby boy or girl to our wonderful community. I consider it a tremendous honor when … Read More

A Note from the Farmers’ Daughter – by KSB Board Member Katie Pratt

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Last week I stopped by my parents’ farm for lunch. Dad came in from morning chores with his finger wrapped in duct tape. Just another farm injury, like so many others, taken care of with what was handy — duct tape, wire, twine, super glue. Growing up a farm kid, I’ve seen it all, and now I witness My Farmer’s (i.e., my husband’s) doctoring skills often. My family often jokes about a farmer’s reluctance to see a doctor. But in reality, a farmer is just as concerned with health and well-being as the rest of us. KSB’s service area is … Read More

Hospital Ratings: Important but Confusing – by Suzanne Ravlin, KSB Senior Director of Human Resources & Quality

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There’s been a lot of talk about hospital ratings lately. That’s because it is more important than ever for patients to know how a hospital is performing. The public needs to find ways to hold hospitals accountable for their performance. That’s why so many websites are attempting to rate quality in healthcare. The more common hospital-rating websites include: U.S. News & World Report, the Leapfrog Group, Truven, Health Grades and many others. Hospital data is also reported to the state health department and on the federal-run Hospital Compare website. All of that means we at KSB Hospital must be prepared … Read More

Community Wellness at KSB by KSB Vice President of Business Development Kevin Marx

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In 2013, KSB Hospital undertook its first formal Community Health Needs Assessment (CHNA). Using evidence- based indicators of health status, a steering committee worked with hospital staff to identify and prioritize opportunities to influence and improve our community’s wellness through programming and interventions offered outside the hospital walls. Under the leadership of our Community Wellness Department, we are creating specific activities to address the health needs which were identified in the CHNA. Below are the selected priority need areas in 2015, followed by some examples of our efforts. Be on the look out for these initiatives — and if you … Read More

Keeping Care Affordable at KSB – by KSB Chief Administrative Officer Julie Mann

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At KSB, we understand our role is to be here for the community we serve. After all, our mission is to restore, maintain and enhance the health of the community. There are many moving parts to carrying out this mission. In order to make a difference in your lives, we must focus on the things that matter — like providing superior care, recruiting and maintaining outstanding caregivers, and providing them with the high-quality tools and equipment they need. All of this requires continual investment. Innovations in medicine have improved recovery and quality of life for millions of people, but those … Read More