Rural Hospitals – Caring For Our Communities

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Our community suffered a horrific farm accident this week.  This follows far too closely on the heels of a house fire that claimed the lives of a family in late October. Rural hospitals play a special role in tragedies.  KSB Hospital’s team of professionals jump into action when a crisis hits, preparing as soon as news is heard of an event.  We train on a regular basis to be prepared to handle whatever comes our way, and when tragedy strikes we are ready to provide care.  The worse feeling is when we find out the injuries were simply too extreme … Read More

Jamming for KSB

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Saturday evening KSB Hospital took over the Riverfront in Downtown Dixon to celebrate our successes and encourage financial support of KSB Hospital. Nancy Varga, Jan Woodward, Joan Melzer and Robin Canode spearheaded preparations for an incredible evening of drinks, dining and music.  Thank you for your hard work on behalf of KSB Hospital. I reminded those in attendance of the outstanding work the KSB Family is doing in increasing quality, improving the patient experience, and offering value to our patients. We need your help to bring to our patients and their families, as well as our communities, those “value-added” services, … Read More

Dixon Nice

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I grew up in a town of 4,200 people.  I fully admit to having a small-town bias.  And I love Dixon and the small communities in KSB’s service area. As a kid, I knew I appreciated a neighbor giving me a ride home when I crashed my bike on the other side of town.  As a teenager, I was well aware that the threat from a police officer to tell my dad was way scarier than the threat of a ticket. I love the Petunia Festival, Autumn On Parade, Town & Country Days, Depot Days, as well as all the … Read More

How do I get a job at KSB?

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KSB Hospital is one of Lee County’s largest employers. A great work environment, outstanding benefits, and the inherent nature of helping others combine to make KSB an attractive place to work. I am frequently asked how to get a job at KSB.  My answer is consistent:  get your foot in the door, even if it means taking a position for which you might be overqualified. My goal is to get the best talent available.  The first criteria is always a reasonable expectation of the individual fitting with our culture.  Patient and family first, lead with kindness, take care of your … Read More

How is KSB doing?

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A great friend of mine asked me one of my favorite questions recently: How is KSB doing? This question gives me the opportunity to share where our organization is and where we are going. As you will see, I am excited about the present as well as the future. My job is to make sure patients that choose KSB have a tremendous experience. I define the patient experience as world-class quality care in a welcoming environment, all provided at a reasonable cost. So how is KSB doing? Quality Care: KSB was recently named a 4-Star hospital by the Centers for … Read More

Does social media work? A CEO’s Dilemma

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Google, Facebook, Twitter, Pinterest, LinkedIn, YouTube, Instagram. These are but a few of the available mediums for communication. Are any of them effective? A 2014 study by Social Media Examiner shows “92% of marketers have increased their exposure through social media and 80% had positive results in higher traffic to their site.”  According to the study, increased traffic results in greater brand loyalty, marketplace insights, growing business partnerships and improved sales. That’s great if we are selling golf balls, but does if matter if we are selling hospital services? Image matters. KSB Hospital has built our reputation over 120+ years.  It … Read More

KSB Corporate Wellness Team reaching out directly to the community

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While the bulk of KSB employees are busy caring for and supporting patients in our hospital and clinic sites across the community, I’m excited to share that our Corporate Wellness team has been busy the last few weeks at some of our area’s largest companies; BorgWarner and Wahl Clipper. On February 17, nearly 200 employees of BorgWarner attended one of six 30-minute presentations led by the KSB Hospital Corporate Wellness team and KSB Medical Group Physician Assistant Courtney Teller. Teller spoke about the importance of preventative healthcare checks and encouraged employees to take advantage of their free annual physical. To … Read More

Care You Need, When You Want It. KSB Increases Access to Patients through Extended Hours and Additional Weekend Appointments.

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Care You Need, When You Want It. KSB Increases Access to Patients through Extended Hours and Additional Weekend Appointments.   KSB Hospital knows that giving an outstanding patient experience requires providing more than just world-class clinical care. Not only do we want our patients to receive high quality care, but it’s important patients be seen when they want it, and need it. That’s why KSB Hospital has been working to expand clinic operation hours to entice new patients and make it more convenient for current patients to get an appointment. “It’s tough when you work full time Monday through Friday,” said … Read More

Care the way it is supposed to be

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When I am sick, I own the responsibility for feeling better. I rely on health care professionals at KSB Hospital to coach me back to optimal health. This week I saw this process in action. KSB’s Leadership team has committed to spending two hours twice per week “In the Work”. This gives us the opportunity to break away from meetings and office time and visit where care is being delivered. I spent Tuesday morning observing our Interdisciplinary Team. This team is composed of the attending physician, the attending nurse, a pharmacist, a social worker, and a nurse from the Quality … Read More