UPDATED x2: Darryl Vandervort Announces Retirement

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As you’ve probably seen on The OC or heard from a co-worker, Darryl Vandervort announced this morning that he’ll retire as President and CEO of KSB Hospital on April 1, 2011. This news will soon hit the local newspapers and radio stations, but we made a special point to announce it inside the organization first. The first news broke at 5 AM with a story on The OC. At 6 AM, a mass email was sent to all employees. By 7 AM, posters were located at each time clock pointing you to check out the news on The OC. And … Read More

Join the conversation!

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One of the top priorities of this blog is to enhance communication among individuals and departments throughout the organization.  And because communication is a two-way street, I want to be sure you feel comfortable leaving comments on these blog posts.  In fact, many of these blog posts will be specifically designed to get feedback and input from all employees. In order to comment on a story, click the title of the story or the “# Comments” link at the bottom of the post.  Then, at the bottom of the post, you’ll find a blank text box and a “Comment as:” … Read More

Home Depot and KSB: The Art of Listening

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This morning I was reading some stock information on consumer retail giant Home Depot. The article centered on this company’s shift from the art of retail to the science of retail. The technological investments the company is making are expected to positively impact profits in future years. What does this have to do with KSB? Good question… stick with me on this one. Home Depot is putting a strong focus on its online presence. “Social networking “, such as its online gardening community, have thousands of participants that keep coming back to the site to exchange ideas with peers that … Read More