A Special Place In Our Hearts

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People that care for others have a special place in my heart.  Doctors, Nurses, Technicians, Firefighters, Police Officers.  The list goes on and on. Our community’s collective hearts were broken recently with a murder/suicide that claimed the life of Christopher, a kindergartner at St. Anne School in Dixon. St. Anne is my home parish.  This school is where both of my children completed kindergarten through 8th grade.  It remains a magical place. Many of those wonderful people that care for others have children and grandchildren of their own. Memories of losing a child are not often forgotten. My thoughts and … Read More

Accepting The Award Is… Partnering To Improve Mental Health

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It is said that when a football team wins the quarterback gets too much credit, and when they lose the QB gets too much blame.  The same might be said for hospital CEO’s. A few weeks ago KSB Hospital was recognized by Sinnissippi Centers, a community mental health provider, as their Partner of the Year. Mental health touches a significant percentage of any community’s citizens.  I am extremely proud of the work KSB Hospital and our clinical team, led by Chief Nursing Officer Linda Clemen, has done in improving the diagnosis and treatment of those impacted. All I did was … Read More

Just Be Nice – I Want Your Thoughts

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Two important events converged into one thought process that I want to share with you.  I had the opportunity to speak to the Sauk Valley Leadership Group on the topic of community citizenship.  This meeting was followed two days later by the Illinois Hospital Association Transforming Illinois Task Force. A question from the Leadership Group asked what my greatest concern was for our community.  My response focused on societal acceptance of rude, disrespectful behavior.  We see it most visibly in the political process, and my belief is the behavior is becoming acceptable in the workplace. The IHA Task Force centered … Read More

How do I get a job at KSB?

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KSB Hospital is one of Lee County’s largest employers. A great work environment, outstanding benefits, and the inherent nature of helping others combine to make KSB an attractive place to work. I am frequently asked how to get a job at KSB.  My answer is consistent:  get your foot in the door, even if it means taking a position for which you might be overqualified. My goal is to get the best talent available.  The first criteria is always a reasonable expectation of the individual fitting with our culture.  Patient and family first, lead with kindness, take care of your … Read More

How is KSB doing?

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A great friend of mine asked me one of my favorite questions recently: How is KSB doing? This question gives me the opportunity to share where our organization is and where we are going. As you will see, I am excited about the present as well as the future. My job is to make sure patients that choose KSB have a tremendous experience. I define the patient experience as world-class quality care in a welcoming environment, all provided at a reasonable cost. So how is KSB doing? Quality Care: KSB was recently named a 4-Star hospital by the Centers for … Read More

Does social media work? A CEO’s Dilemma

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Google, Facebook, Twitter, Pinterest, LinkedIn, YouTube, Instagram. These are but a few of the available mediums for communication. Are any of them effective? A 2014 study by Social Media Examiner shows “92% of marketers have increased their exposure through social media and 80% had positive results in higher traffic to their site.”  According to the study, increased traffic results in greater brand loyalty, marketplace insights, growing business partnerships and improved sales. That’s great if we are selling golf balls, but does if matter if we are selling hospital services? Image matters. KSB Hospital has built our reputation over 120+ years.  It … Read More

KSB Corporate Wellness Team reaching out directly to the community

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While the bulk of KSB employees are busy caring for and supporting patients in our hospital and clinic sites across the community, I’m excited to share that our Corporate Wellness team has been busy the last few weeks at some of our area’s largest companies; BorgWarner and Wahl Clipper. On February 17, nearly 200 employees of BorgWarner attended one of six 30-minute presentations led by the KSB Hospital Corporate Wellness team and KSB Medical Group Physician Assistant Courtney Teller. Teller spoke about the importance of preventative healthcare checks and encouraged employees to take advantage of their free annual physical. To … Read More

KSB Hospital announces partnership with The Dixon Family YMCA

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Saturday is a big day for KSB Hospital and The Dixon Family YMCA, as we announce a 10-year partnership between our organizations. KSB and The Y enjoy a shared history of success. One of my mentors, Dale Presley, told me stories about a period in the 1960’s when KSB paid the utility bills and provided maintenance work for The Y during a time of hardship for that organization. Countless KSB team members have served The Y as board members, through fundraising efforts, and as volunteer coaches. Six years ago KSB formalized its relationship with a partnership that provided financial assistance … Read More

My own personal Super Bowl

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Super Bowl 50 is about a week away; players achieve their life-long dream of competing at the highest level of their profession. My Super Bowl happens the last Wednesday of every month. I get to play in my Super Bowl twelve times a year. You see, my Super Bowl is the KSB board meeting. This monthly gathering is a chance for me to share the great work the KSB Family is doing and ask for feedback and suggestions on moving our organization forward. KSB Hospital is blessed with a board that strongly believes in the concept of leading strategically and … Read More

Care the way it is supposed to be

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When I am sick, I own the responsibility for feeling better. I rely on health care professionals at KSB Hospital to coach me back to optimal health. This week I saw this process in action. KSB’s Leadership team has committed to spending two hours twice per week “In the Work”. This gives us the opportunity to break away from meetings and office time and visit where care is being delivered. I spent Tuesday morning observing our Interdisciplinary Team. This team is composed of the attending physician, the attending nurse, a pharmacist, a social worker, and a nurse from the Quality … Read More