Goodbye 2015… Hello 2016!

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New Year’s provides us all a chance to think about what we’ve been through, where we are today, and what lies ahead for the coming year. Some things change dramatically over time, but our core principles remain. Here at KSB, our job today is as it has always been: to provide the best possible care for our patients. No two patients are the same. Some encounter KSB in a doctor’s office, some in the Emergency Department, and some during a hospital stay. Regardless of the setting, when a patient enters our doors, they’re looking for competence, compassion, caring, and respect. … Read More

Partnering to provide world-class healthcare

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“The best partnerships aren’t dependent on a mere common goal but on a shared path of equality, desire, and no small amount of passion.“  KSB Hospital’s mission is to restore, maintain and enhance care by providing superior care now and in the future. We have a long history of expanding the care we provide by partnering with other organizations. Northern Illinois Home Medical Supply, with retail locations in Dixon as well as Sterling (pictured above) along with The Northern Illinois Cancer Treatment Center are examples of partnerships between KSB Hospital and CGH Medical Center. I wrote in this space earlier … Read More

Recapping the 2015 Employee Meetings

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KSB Hospital takes time during the first week of December to host our annual employee meetings. Our team travels to the Dixon Theatre and provides our KSB family with a review of the current year and a look ahead to the next. During my portion of the presentation I took the opportunity to express my frustration. I had stood before this group last year at our employee meetings and shared that there is no active affiliation activity.  I have been transparent with this message at quarterly employee forums, at meals with the administrators, in our newsletter as well as on this blog. … Read More

Who makes up KSB Hospital’s board of directors?

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“This ordinance, dated November 1, 1895, stated that the Mayor, with the approval of the City Council, appoint a board of nine women directors chosen from the citizens at large, which would be authorized to accept the donations of money and real or personal property in the name of the hospital.” Some things have changed since that original charter written 120 years ago creating the first board of directors for KSB Hospital. Today’s board is comprised of four women and seven men. And we still accept the donations of money and real or personal property! Here are the dedicated men and … Read More

The President’s Office – by Assistant to the CEO Michele Carr

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Receiving a call from the “president’s office” is often compared to being called in by “the principal,” and it can cause an unsettling feeling. In fact, my first experience with this was for an interview for my current position, Administrative Assistant to the CEO. And, although it was more than 20 years ago, I still recall that uneasy feeling. At KSB, however, I can tell you that the exact opposite is true — at least that is my goal as the keeper of this door! I would like to say that, even if someone comes in with that uneasy feeling, … Read More

Putting my John Hancock on a new beginning

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There are numerous parts of my job as President and CEO of KSB Hospital that are very cool. Few are as off-the-charts fun as signing the birth certificate of newborn babies whose mom has chosen us as the place to begin a new life for her son or daughter. Historically, the birth certificates at KSB received a stamp with the CEO’s name. That didn’t feel right to me. Now, I sit at my desk and sign my name to the welcome mat for a brand new baby boy or girl to our wonderful community. I consider it a tremendous honor when … Read More

Communication Comes In Many Forms: Take Your Pick

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The late communications guru Marshall McLuhan coined the phrase “the medium is the message.” KSB Hospital, like many successful, high-functioning organizations, practices that in the way we communicate with our employees. Whether you’re a member of the Nursing staff using a smartphone to read the blog “Notes from the CNO,” a KSB Medical Group staffer holding a hard copy of The Connection, or a Housekeeping Department employee participating in a Meal with the Administrators, communication is all around us. “Effective communications with our employees is very important to the success of our organization,” KSB President and CEO Dave Schreiner said. … Read More

Live from #2014SRMeeting

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Each year, leaders from small & rural hospitals gather in Springfield to discuss important topics in healthcare. We hear about quality initiatives, regulatory changes, patient experience successes, and legislative updates that directly impact our ability to serve our patients. This year, I’m live tweeting a collection of thoughts and useful links from the presentations. If you’re interested in what lies ahead for small & rural hospitals like KSB, follow along: Tweets by @dlschreiner !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?’http’:’https’;if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+”://platform.twitter.com/widgets.js”;fjs.parentNode.insertBefore(js,fjs);}}(document,”script”,”twitter-wjs”);