How is KSB doing?

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A great friend of mine asked me one of my favorite questions recently: How is KSB doing? This question gives me the opportunity to share where our organization is and where we are going. As you will see, I am excited about the present as well as the future. My job is to make sure patients that choose KSB have a tremendous experience. I define the patient experience as world-class quality care in a welcoming environment, all provided at a reasonable cost. So how is KSB doing? Quality Care: KSB was recently named a 4-Star hospital by the Centers for … Read More

Does social media work? A CEO’s Dilemma

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Google, Facebook, Twitter, Pinterest, LinkedIn, YouTube, Instagram. These are but a few of the available mediums for communication. Are any of them effective? A 2014 study by Social Media Examiner shows “92% of marketers have increased their exposure through social media and 80% had positive results in higher traffic to their site.”  According to the study, increased traffic results in greater brand loyalty, marketplace insights, growing business partnerships and improved sales. That’s great if we are selling golf balls, but does if matter if we are selling hospital services? Image matters. KSB Hospital has built our reputation over 120+ years.  It … Read More

KSB Corporate Wellness Team reaching out directly to the community

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While the bulk of KSB employees are busy caring for and supporting patients in our hospital and clinic sites across the community, I’m excited to share that our Corporate Wellness team has been busy the last few weeks at some of our area’s largest companies; BorgWarner and Wahl Clipper. On February 17, nearly 200 employees of BorgWarner attended one of six 30-minute presentations led by the KSB Hospital Corporate Wellness team and KSB Medical Group Physician Assistant Courtney Teller. Teller spoke about the importance of preventative healthcare checks and encouraged employees to take advantage of their free annual physical. To … Read More

Care You Need, When You Want It. KSB Increases Access to Patients through Extended Hours and Additional Weekend Appointments.

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Care You Need, When You Want It. KSB Increases Access to Patients through Extended Hours and Additional Weekend Appointments.   KSB Hospital knows that giving an outstanding patient experience requires providing more than just world-class clinical care. Not only do we want our patients to receive high quality care, but it’s important patients be seen when they want it, and need it. That’s why KSB Hospital has been working to expand clinic operation hours to entice new patients and make it more convenient for current patients to get an appointment. “It’s tough when you work full time Monday through Friday,” said … Read More

KSB Hospital announces partnership with The Dixon Family YMCA

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Saturday is a big day for KSB Hospital and The Dixon Family YMCA, as we announce a 10-year partnership between our organizations. KSB and The Y enjoy a shared history of success. One of my mentors, Dale Presley, told me stories about a period in the 1960’s when KSB paid the utility bills and provided maintenance work for The Y during a time of hardship for that organization. Countless KSB team members have served The Y as board members, through fundraising efforts, and as volunteer coaches. Six years ago KSB formalized its relationship with a partnership that provided financial assistance … Read More

10 Minutes is All it Takes to Save a Life

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I have countless reasons to be proud of Team KSB and the miracles that happen here every day.  Following is an especially exciting example of just that type of herculean effort.  Thank you to everyone that played a role in the event.  Special thanks to KSB’s Grace Crowe for coordinating the day.  Grace authored the recap below. Dave   KSB Volunteers recently teamed up with the American Red Cross, Delete Blood Cancer, and the Woodward/Bond families to show our support for a sweet little girl, Greer, who is fighting Leukemia. Greer is embarking on a new round of treatment to prepare … Read More

My own personal Super Bowl

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Super Bowl 50 is about a week away; players achieve their life-long dream of competing at the highest level of their profession. My Super Bowl happens the last Wednesday of every month. I get to play in my Super Bowl twelve times a year. You see, my Super Bowl is the KSB board meeting. This monthly gathering is a chance for me to share the great work the KSB Family is doing and ask for feedback and suggestions on moving our organization forward. KSB Hospital is blessed with a board that strongly believes in the concept of leading strategically and … Read More

Care the way it is supposed to be

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When I am sick, I own the responsibility for feeling better. I rely on health care professionals at KSB Hospital to coach me back to optimal health. This week I saw this process in action. KSB’s Leadership team has committed to spending two hours twice per week “In the Work”. This gives us the opportunity to break away from meetings and office time and visit where care is being delivered. I spent Tuesday morning observing our Interdisciplinary Team. This team is composed of the attending physician, the attending nurse, a pharmacist, a social worker, and a nurse from the Quality … Read More

KSB After Dark, by Nursing Coordinator Jill Scheffler

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At KSB Hospital, like many health care settings, having staffed to work the night shift is crucial to maintaining quality patient care. While working the night shift may not appeal to all nurses; some thoroughly enjoy the setting. According to Navigate Nursing, 30 percent of nurses work the night shift and choose it for greater personal flexibility or higher pay compared to daytime jobs. Nurses claim calmer floors, increased patient-oriented care, and the opportunity to practice more autonomously as reasons for choosing to work overnight. Have you ever wondered what happens on the night shift at KSB Hospital? Do you … Read More

Goodbye 2015… Hello 2016!

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New Year’s provides us all a chance to think about what we’ve been through, where we are today, and what lies ahead for the coming year. Some things change dramatically over time, but our core principles remain. Here at KSB, our job today is as it has always been: to provide the best possible care for our patients. No two patients are the same. Some encounter KSB in a doctor’s office, some in the Emergency Department, and some during a hospital stay. Regardless of the setting, when a patient enters our doors, they’re looking for competence, compassion, caring, and respect. … Read More