How is KSB doing?

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A great friend of mine asked me one of my favorite questions recently: How is KSB doing? This question gives me the opportunity to share where our organization is and where we are going. As you will see, I am excited about the present as well as the future. My job is to make sure patients that choose KSB have a tremendous experience. I define the patient experience as world-class quality care in a welcoming environment, all provided at a reasonable cost. So how is KSB doing? Quality Care: KSB was recently named a 4-Star hospital by the Centers for … Read More

The Illinois Health and Hospital Association leads the push for a healthier State

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The Illinois Hospital Association has a group called “Transforming Illinois Healthcare.” I am fortunate to be one of fourteen CEO’s from around the State of Illinois to participate in this group. The goal of the task force is hefty: To support each person’s quest for optimum health, all individuals and communities have access to high-quality health care at the right time in the right setting. Headwinds increasing the complexity of achieving the goal are significant. Our emergency departments are used as primary care clinics.  Patients frequent urgent care centers instead of forming relationships with primary care physicians.  Mental health issues … Read More

Does social media work? A CEO’s Dilemma

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Google, Facebook, Twitter, Pinterest, LinkedIn, YouTube, Instagram. These are but a few of the available mediums for communication. Are any of them effective? A 2014 study by Social Media Examiner shows “92% of marketers have increased their exposure through social media and 80% had positive results in higher traffic to their site.”  According to the study, increased traffic results in greater brand loyalty, marketplace insights, growing business partnerships and improved sales. That’s great if we are selling golf balls, but does if matter if we are selling hospital services? Image matters. KSB Hospital has built our reputation over 120+ years.  It … Read More

KSB Corporate Wellness Team reaching out directly to the community

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While the bulk of KSB employees are busy caring for and supporting patients in our hospital and clinic sites across the community, I’m excited to share that our Corporate Wellness team has been busy the last few weeks at some of our area’s largest companies; BorgWarner and Wahl Clipper. On February 17, nearly 200 employees of BorgWarner attended one of six 30-minute presentations led by the KSB Hospital Corporate Wellness team and KSB Medical Group Physician Assistant Courtney Teller. Teller spoke about the importance of preventative healthcare checks and encouraged employees to take advantage of their free annual physical. To … Read More

KSB After Dark, by Nursing Coordinator Jill Scheffler

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At KSB Hospital, like many health care settings, having staffed to work the night shift is crucial to maintaining quality patient care. While working the night shift may not appeal to all nurses; some thoroughly enjoy the setting. According to Navigate Nursing, 30 percent of nurses work the night shift and choose it for greater personal flexibility or higher pay compared to daytime jobs. Nurses claim calmer floors, increased patient-oriented care, and the opportunity to practice more autonomously as reasons for choosing to work overnight. Have you ever wondered what happens on the night shift at KSB Hospital? Do you … Read More

Goodbye 2015… Hello 2016!

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New Year’s provides us all a chance to think about what we’ve been through, where we are today, and what lies ahead for the coming year. Some things change dramatically over time, but our core principles remain. Here at KSB, our job today is as it has always been: to provide the best possible care for our patients. No two patients are the same. Some encounter KSB in a doctor’s office, some in the Emergency Department, and some during a hospital stay. Regardless of the setting, when a patient enters our doors, they’re looking for competence, compassion, caring, and respect. … Read More

Practice Makes Perfect – KSB leads Illinois in CPR Initiative by KSB Volunteer Coordinator Grace Crowe

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Candace Lawson works on her infant CPR skills Acronyms are a common thing in the healthcare industry. A lot of the things that we do as healthcare professionals have an acronym attached to it. Even our job titles are in the form of acronyms, RN, CNA, MD. One exciting acronym, RQI, has made its way to KSB – also an acronym. RQI, Resuscitation Quality Improvement, is a new way to teach CPR skills to our staff. KSB is one of the first in the state of Illinois and across the nation to adopt this new technology-driven way to teach these … Read More

Who makes up KSB Hospital’s board of directors?

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“This ordinance, dated November 1, 1895, stated that the Mayor, with the approval of the City Council, appoint a board of nine women directors chosen from the citizens at large, which would be authorized to accept the donations of money and real or personal property in the name of the hospital.” Some things have changed since that original charter written 120 years ago creating the first board of directors for KSB Hospital. Today’s board is comprised of four women and seven men. And we still accept the donations of money and real or personal property! Here are the dedicated men and … Read More

The President’s Office – by Assistant to the CEO Michele Carr

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Receiving a call from the “president’s office” is often compared to being called in by “the principal,” and it can cause an unsettling feeling. In fact, my first experience with this was for an interview for my current position, Administrative Assistant to the CEO. And, although it was more than 20 years ago, I still recall that uneasy feeling. At KSB, however, I can tell you that the exact opposite is true — at least that is my goal as the keeper of this door! I would like to say that, even if someone comes in with that uneasy feeling, … Read More