Aug 4, 2010
Welcome to The Pulse!
I’ll use this space to share stories about What’s Right at KSB. You have some work to do as well. In the right tab is a link to my email. You can also click the comment link found at the bottom of each story. I hope you will take the time to share great stories and, most importantly, your thoughts and ideas on what we can do to make KSB the best place for patients to receive care, for physicians to practice medicine, and for employees to work.
I make no promise to publish all the ideas and stories, but I do promise to follow through with the appropriate administrative staff member and research your improvement suggestions.
At launch I’m pleased to share a story from Julie Mann. I’ve also included the most recently shared “What’s Right at KSB” letters and stories, and some information on discharge phone calls, a patient communication tool that has shown great success.
I hope you come back often.