Nov 1, 2011
Setting Goals for Quality and Costs
Below is a post I wrote as a part of my membership in the American College of Healthcare Executives. ACHE is an organization that provides education, best practices, networking and career development in the healthcare sector.
Many of us operate on a calendar-year fiscal plan, and that means we are working our way through preparations for 2012. If you have been to any conferences or read our professional literature lately the message is consistent: increase quality and decrease costs.
Those two goals are not easily attainable together.
I’m often guilty of overusing sports analogies, so I’ll do it again. Next week’s opponent doesn’t feel sorry for us because we lost our star quarterback. If winning were easy everyone would have more State title trophies in their hallways.
Our patients don’t have much sympathy for a declining reimbursement rate or challenging fiscal outlooks. High performing clinical teams are expected and patients and their families want and deserve to be treated right.
We work in a dynamic and challenging industry, and this creates daily frustrations as well as occasional once-in-a-lifetime opportunities. It’s our job to minimize the former and maximize the latter.
If it was easy anyone could do it… but it’s not, and that’s one of the many reasons we get up every morning and look forward to the chance to make a difference in the lives of those we serve.
ACHE can help. Our professional association has at its core the ability to share best practices and work with colleagues to make our communities healthier.