May 31, 2013
Keeping our Patients In Mind
It’s finally game time. Friday night/Saturday morning at midnight we convert to eSOAR. I want to thank all of you for your positive attitude and willingness to be open to change.
We are going to have a considerable leadership presence in the building and in our clinics over the next several weeks. As we strike the midnight hour we will be excited about engineering the change.
Let’s not forget that our patients are not feeling well. Many will be sleeping while we are at our moment of go-live. Be aware of keeping our hallways quiet and our voices down. Our patients deserve this.
I fully understand the anxiety that change creates. Do not transfer that to our patients. Their anxiety levels over their health are heightened… our job is to reduce, not add to, their stress.
KSB represents the best of the best. I can’t wait to see all of you in action.