Earlier this year I asked all members of our leadership group to begin every meeting with a patient story. This act reconnects our teams with our mission and purpose.
I have my own story.
We have two events happening at the Schreiner House this week:
- My wife, Stephanie, will be celebrating a birthday;
- We are having our septic tank cleaned out.
Being a pragmatic person, it seemed to me there was a connection between the two, so I asked:
“What do you think if we count the septic tank cleaning as your birthday present?”
And THAT is how I ended up in the Emergency Department.