It’s The People at KSB

ksbpulseUncategorized6 Comments

When a person is born with the name Velda Fern Lentz, obtaining a nickname becomes a priority. “Rusty”, chosen because of the color of her hair, became her chosen title, and it stuck. Rusty’s hair changed colors so many times when I was a kid that I joked about her being one of the horses in the Wizard of Oz.

You get to make those jokes about your mom.

Rusty passed away on December 30th, my first experience with losing a parent.  I am learning a great deal about how important family, colleagues, parishioners and friends are in the grieving process.

At KSB Hospital miracles happen every day. Babies are born, surgeries are performed, random acts of kindness take place on a regular basis.

And people die. Death is a part of the hospital business.

I have the amazing opportunity to be the first speaker on KSB Hospital’s New Employee Orientation program agenda. The key theme I try to drive home is the unique nature of being chosen to work in healthcare.  Our customers are not only the patient, but the patient’s family and friends.  And we are judged on much more than our clinical competence.  We are judged on how we make people feel.

Especially when some of those people are losing people they love.

My mom spent a considerable part of her life working as a cook in a county jail. I can’t count the times I heard her tell someone that every single one of those men and women “in there” are somebody’s son, somebody’s daughter, and they deserve to be treated with love and respect.

Every one of our patients is somebody’s son, somebody’s daughter. I couldn’t be more proud of the love and respect with which we treat those people and their families that choose KSB.

It’s The People at KSB. Thank you for being there when you are needed the most.

6 Comments on “It’s The People at KSB”

  1. Sorry to hear about your mother’s death. She sounds like someone who would have improved who I am as a person if I would have had the opportunity to have met her.

  2. My thoughts and prayers are with you at this difficulty time. I too have experience “It’s The People @ KSB” first hand,with the loss of my mother from a short illness. The entire staff extended the best care, kindness and generosity to our entire family, through this difficult time. Mom was proud to retire from KSB after 45 years and knew herself and her many co-workers stood behind “Its The People”

  3. My sympathy to you and your family… “Death leaves a heartache no one can heal but love leaves a memory no one can steal”.

  4. Hold all those wonderful memories deep in your heart and you will always feel her near. So sorry for your loss Dave.

  5. It just isn’t easy to lose a parent regardless of the circumstance, so sorry for your loss. Your Mother sounds like a wonderful woman who was “called” into another profession of caring.

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