Earlier this month I spent time observing in KSB Hospital’s Anticoagulation Clinic. This clinic serves patients, referred from their physician, in monitoring blood levels for Coumadin.
I found the setting to be very patient friendly, located just off the Main Lobby of KSB Hospital. Rob Baker, Pharm.D., does a masterful job educating the patient and encouraging questions not only about this specific medication, but on any drugs the patient takes.
World-Class customer service happens every day here at KSB. The Anticoagulation Clinic is a shining example.