Seeing Things Through The Eyes Of The Patient

Every three months I have the chance to get together with KSB Employees for eight 30-minutes sessions we call Employee Forums.  These are gatherings that focus on one key topic, followed by a Question & Answer opportunity.

This week the topic  is Patient First.

No kidding.  You mean a hospital has to be reminded that we exist to care for our patients?

Exactly.  The purpose of the discussion is to put on the “patient goggles” and see things as our patients and their families see KSB.  I will be involving KSB employees in an interactive, fun exercise.

I can’t wait to see things through the lens of our team members.

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